Every product is carefully inspected before shipment.
Exchanges
- Exchange requests must be submitted within 24 hours.
- Contact us via WhatsApp.
- Photos or videos are required.
- All requests are subject to review and approval.
- Products must be unused and returned in their original condition.
Refunds
Refunds are not available except where required by applicable law.
Package Inspection
To ensure an efficient delivery process, packages may not be opened or
inspected at the doorstep or in the presence of the courier.
Important: If there is any issue, customers should contact us
within 24 hours via WhatsApp with photos or videos for review.